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Human Resource Intern

I worked at Providence Christian College (PCC) in Pasadena, CA from September 2010 to January 2011. The department that I worked in was Human Resource Management. The short-run outlook for PCC’s HRM is manageable, yet not preferable. My supervisor, Dawn Dirksen, Director of Operations, will be heading up HRM in the near future. This is because PCC is small and understaffed. The employee number will increase once students increase in number. Until, Dawn will have to take these responsibilities on. The long-run outlook for HRM is positive. There are a lot of good things to be accomplished in HRM for PCC. Work safety is important and so is the wellbeing of the employees. PCC is actually setup in a way for graduate students to come on and work for them. Because the college is so new, there are multiple job opportunities once the student size increases. Because these graduates will most likely be train at PCC, the college will know how well these students work and how they deal with stress.

The major area for which I was responsible was Human Resource Management. I acted as an HR representative at times. Also, I performed tasks as an HR manager. Towards the end of the internship I was also performing office tasks such as that of a secretary. My position leaned highly upon self-motivation and time management. I was given tasks to complete with goals but had to seek out methods of doing them on my own.

My list of objectives were: (1) to learn the inner-workings of HR; (2) to be able to report for an HR project; (3) to understand all of the HR documents; (4) to finish the IT project I started. The goals of Providence Christian College were: (1) HR/Business: (a) OSHA/Safety Plan & Reporting (b) IIPP (c) Employee Handbook (d) Access ADP Resource HRIS (e) EEO reporting, WASC, IPEDS (f) Manage employee compliance cal. (g) Insurance Renewal 2011; (2) Information Technology: (a) Finish Technology FAQ Guide (b) Create “At-a-glance” for Populi (c) DigiDoc – on Ricoh admin copier (xml).

The first big project I worked on was the Injury and Illness Prevention Program (IIPP). I had to research proper Occupational Safety and Health Administration (OSHA) regulations so that PCC could be in compliance. From OSHA I also got my research to create the IIPP. Here is an excerpt from the IIPP:

Supervisors are responsible for communicating with all employees about safety and health issues in a form readily understandable by all employees. All personnel are encouraged to communicate safety concerns to their supervisor without fear of reprisal. The Safety Committee is another resource for communication regarding health and safety issues for all employees. Employees will also be informed about safety matters by distribution of material or during meetings. Supervisors are responsible for ensuring that employees are supplied access to hazard information pertinent to their work assignments. Information concerning the health and safety hazards of tasks performed by employees is available from a number of sources. These sources include, but are not limited to, Code of Safe Practices, equipment operating manuals, the Safety Coordinator, container labels and work area postings. (IIPP, Communicating Work Place Hazards p.5)

The IIPP is forty pages and contains the safety rules of the college as well as all of the necessary forms for accidents. They are IIPP Form 1: Report of Unsafe Condition or Hazard Form, IIPP Form 2: Safety Committee Meeting Documentation, IIPP Form 3: Safety Inspection Report, IIPP Form 3A: Workers’ Compensation Hazard Correction Report, IIPP Form 4: Workers’ Compensation Accident/Incident Report, IIPP Form 4A: Accident/Incident Witness Report, IIPP Form 5: Acknowledgement of Receipt & Review of Code of Safe Practices, IIPP Form 6: Code of Safe Practices, and IIPP Form 7: Notice of Safety Infraction. They are located at http://www.providencecc.net/campus_safety.cfm for your convenience in PDF form.

My second project was researching and properly posting the OSHA forms where employees could easily see them. Because we are on William Carey International University’s (WCIU) campus, I had to fist check what postings they had and work with them to update it.

My third project was to gather enough information to give an intelligent, comprehensive meeting on workplace safety with the Safety Committee. The persons on the committee are Dawn Dirksen (coordinator), Wanda De Vries (member, library), Steve Kortenhoeven (member, student life), and Troy Lamberth (member, faculty). Each member represents a department in the college so that the committee is comprised of members who can represent the PCC office as a whole. For this meeting, which took place on 6 December 2010, I prepared a PowerPoint presentation, an introduction on office safety, the rules that must be complied with from OSHA, and video solutions for training. The meeting lasted for forty-five minutes and I supplied agendas and a copy of the IIPP for each member. We also went through the IIPP briefly.

My fourth project was reporting to the Integrated Postsecondary Education Data System (IPEDS). The reason colleges have to report to IPEDS is because it is required annually by the government. It is a way to keep track of employee demographics, pay, and educational programs. This project took extensive work for little payoff. I had to read up on how to report so that the information was correct and accurate. It was a great sense of accomplishment once I finished it.

My fifth project was tagging the electronics and furniture that PCC owns. I had to create labels and file them in an Excel spreadsheet. I went from room-to-room to place the labels on each item.

My last project was creating a survey for the types of phones, services, etc. that faculty, staff, and student have. PCC is thinking of getting a corporate account with a service provider and providing phones for staff and faculty. After collecting the information I composed it into an Excel spreadsheet.

I think that my short comings are notable as well because it taught me invaluable lessons. The first issue that I had was being late to work and then following that with emailing in that I cannot make it into work. The first event of being late was a result of poor sleep, bad judgments, and sleeping through my alarm. This was unacceptable. The second event was worse because I said I could not make it to work in the same email that addressed my tardiness. I knew what was appropriate and ignored what I know to be socially acceptable. This was a hard lesson and my supervisor was very upset, and rightly so. I had learned my lesson, or so I thought. The third and last time this happened I slept through my alarm again and missed both work and classes. With a track record now for being unreliable I was ashamed and got a serious warning from my supervisor. Even though I was a student at PCC and was doing an internship at PCC I was still held accountable as if it was a real job. This was a great standard and helped me to see what the real world was like. I am thankful for my supervisor and learned a lot. The comical thing about these events is that HRM is all about dealing with the issues I had. Employees who are irresponsible are unacceptable. By going through this experience I was able to see what it was like on the receiving end and I did not like it. I believe that this has prepared me to be able to put myself in the shoes of the employee when being a HR manager. Hopefully I will use this experience to be able to deal with work issues professionally and quickly.

During my internship, I was enrolled in New Testament Studies 1, Reformed Doctrine, Business Law, International Business and Economics, Capstone, and World History 2. My three business classes help tremendously and vice versa with internship. I was able to incorporate the things I learned about OSHA in my internship to Business Law and the opposite as well. With International Business and Economics, I studied businesses which helped me to see a better picture of the way the PCC office is ran. And in capstone I was able to indirectly apply the actual experience of working in an office to what is could feel like work for Acinipo Incorporated, LLC.

I thoroughly enjoyed my internship with PCC. I learned a lot about HRM. It has inspired me to strive to work in the business world in HRM. Keeping up with OSHA standards, checking in on employees, hiring, researching, and general employee care are things that I look forward to. I am learning this semester from Business Research Methods and Human Resource Management more and more about HRM and how it operates. The thing that I love the most about the Business Major Program is that every class relates in some way. It helps me to learn and understand and identify key concepts. I am enjoying HRM the most.

So many companies would not be what they are today with HRM. Google, Facebook, and Netflix are great examples. They all use HRM to instill a great work ethic in their employees. Google has amazing facilities for its employees to relax and eat gourmet meals. They also allow for each employee to work on a personal project for eight hours each week. Facebook has a great connectedness between its employees. They have toys around the workplace and a neo-modern interior design to inspire and free the mind. Netflix allows for unlimited vacation and a high salary and benefits package. In return they require commitment and hard work. I chose these companies as my examples for great HRM because I want to emphasize the abnormal work environment. I believe that the workforce may be heading in this direction. I learned from working in HRM that a healthy, happy employee results in a pleasant and productive workplace environment.

20102 pn ? ple-converted-space> Molex Incorporated will join TechAmerica in New York City to open the NASDAQ Stock Market on Monday, November 15. The event, arranged by TechAmerica, will emphasize the Association’s Illinois Tech Index (ILTI), the winners of the 2010 Chicago Innovation Awards, and the growing innovation economy in Illinois and city of Chicago.

 

“This annual event is an excellent example of TechAmerica’s dedication to supporting growth in the state of Illinois,” said Ed Longanecker, Executive Director, TechAmerica Midwest. “We congratulate Molex for winning the Chicago Innovation Award, and applaud their commitment to innovation.”

Molex received the award for its Circular MT Expanded Beam Interconnect solution which addresses the need for high reliability and performance in the medical, data, video and telecommunications industries. “Molex is honored to be invited by TechAmerica to open the NASDAQ in recognition of our receipt of the Chicago Innovation Award,” said Doug Busch, vice president of fiber optics, Molex. “Our Expanded Beam Interconnect is a great example of how we develop solutions to meet the specific requirements of the medical and other data-intensive industries where connecting and reconnecting optical cables are critical to help ensure the consistent, reliable and repeatable performance these applications demand.”

Source: http://www.molex.com/molex/common/staticLoader.jsp?fileName=/mx_upload/editorial/885/20101112_NASDAQ_with_TechAmerica.html&channel=News+In+Brief&channelId=-8&progLink=Internet%20News

 

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